Wir sind Hersteller u. Exporteure der chirurgischen, zahnmedizinischen, BeautyCare und Jewlery Instrumente.
 
 
 
 

   
  Repair Services
 

Allen surgical provides repair services to maximize the patient safety and the satisfaction of our valued customers. Based upon our extensive experience over many years of working on literally thousands of powered instruments and accessories, we have consolidated these insights to incorporate uncompromised capabilities and services that are beneficial in virtually any medical facility. We repair the instruments damaged in any respect either these are from Allen or anywhere else. If you have any kind of instruments need any type of repair, we provide this service to our valued customers, if instrument is not repairable we also facilitate by replacing it to another. Allen is committed to outstanding reliability and superior quality and is dedicated to providing an economical alternative to medical equipment maintenance.
Our repair services include

• Surgical instrument sharpening

• Complete refurbishment to include the removal of rust, stains, bio-burden and
the
restoration of the instruments original finish (high polish, satin or matte)

• Laparoscopic re-insulation and repair

• Spring and screw replacement

• Needle Holders - Replace Tungsten Carbide Inserts

• Sharpening, refurbishment and repair of micro instrument sets

• Sharpening, refurbishment and repair of arthroscopic instruments

• Super Cut Scissors - Re-serrate/Sharpen

 
Materials  
 
Our products are manufactured using the best quality stainless steel as ASTM and DIN standard’s recommended which is imported from USA, GERMANY, FRANCE and JAPAN. The key to our uccess is our quality assurance. We use the Right material for the Right products. We also capable and make customized products and arrange customized materials for them.
   
Return Policy  
   
Like every caring and responsible organization Allen is aware of the facts and contingencies arise in different areas like workmanship and standards. We do care your money as we care your health; we do have the return policies in the following ways if the instrument may not be MISUSED:

• All merchandise must have prior approval before being returned.

• For returns other than company error an appropriate re-stocking charge will be
applied.

• Stock Items = 10% re-stocking charge

• Non-Stock Items = 25% re-stocking charge

• NOT RETURNABLE: Dated merchandise, if purchased over THREE MONTHS from
 date f request of return; products that have been used, show signs of age, or
defaced in any way

• Allen reserves the right to evaluate the condition of all returns for final
determination of credit
   
Guarantee  
   
In today’s demanding health care environment, investing in Allen instruments is a significant step in controlling cost and improving patient care. Our instruments are being manufactured with ultimate care and keeping in view the value of Human Life therefore 100% guaranteed, we provide our instruments with a warrantee card.
   
   
Instrument Care  
 
Allen Surgical is committed to help you in protecting your instrument investment. Keeping in view our commitment to quality and customer’s satisfaction we care the instruments as we care to you. We provide instruction manuals along with the instruments how to handle and care the instruments some of the instructions to handle eye instruments are as follows

• All ophthalmic instruments need exceptionally careful handling.

• Scissor points are extremely delicate; the tips should not be touched

• All scissors, needle holders and fine forceps need to have their tips protected
  The protectors must cover the whole blade or jaws of the instrument

• Scalpel blades and knives must be passed to the surgeon by the handle with
  the cutting edge pointing downwards. Artery forceps must be used to remove
  the blade

• No instrument should ever be thrown down! Eye instruments are extremely
   delicate.