Allen
surgical provides repair services to maximize
the patient safety and the satisfaction
of our valued customers. Based upon our
extensive experience over many years of
working on literally thousands of powered
instruments and accessories, we have consolidated
these insights to incorporate uncompromised
capabilities and services that are beneficial
in virtually any medical facility. We
repair the instruments damaged in any
respect either these are from Allen or
anywhere else. If you have any kind of
instruments need any type of repair, we
provide this service to our valued customers,
if instrument is not repairable we also
facilitate by replacing it to another.
Allen is committed to outstanding reliability
and superior quality and is dedicated
to providing an economical alternative
to medical equipment maintenance.
Our repair services include
•
Surgical instrument sharpening
•
Complete refurbishment to include the
removal of rust, stains, bio-burden and
the restoration
of the instruments original finish (high
polish, satin or matte)
•
Sharpening, refurbishment and repair of
micro instrument sets
•
Sharpening, refurbishment and repair of
arthroscopic instruments
•
Super Cut Scissors - Re-serrate/Sharpen
Materials
Our
products are manufactured using the best
quality stainless steel as ASTM and DIN
standard’s recommended which is imported
from USA, GERMANY, FRANCE and JAPAN. The
key to our uccess is our quality assurance.
We use the Right material for the Right
products. We also capable and make customized
products and arrange customized materials
for them.
Return Policy
Like
every caring and responsible organization
Allen is aware of the facts and contingencies
arise in different areas like workmanship
and standards. We do care your money as we
care your health; we do have the return policies
in the following ways if the instrument may
not be MISUSED:
•
All merchandise must have prior approval before
being returned.
•
For returns other than company error an appropriate
re-stocking charge will be
applied.
•
Stock Items = 10% re-stocking charge
•
Non-Stock Items = 25% re-stocking charge
•
NOT RETURNABLE: Dated merchandise, if purchased
over THREE MONTHS from date
f request of return; products that have been
used, show signs of age, or
defaced
in any way
•
Allen reserves the right to evaluate the condition
of all returns for final determination
of credit
Guarantee
In
today’s demanding health care environment,
investing in Allen instruments is a significant
step in controlling cost and improving patient
care. Our instruments are being manufactured
with ultimate care and keeping in view the
value of Human Life therefore 100% guaranteed,
we provide our instruments with a warrantee
card.
Instrument Care
Allen Surgical is committed to help you
in protecting your instrument investment.
Keeping in view our commitment to quality
and customer’s satisfaction we care
the instruments as we care to you. We provide
instruction manuals along with the instruments
how to handle and care the instruments some
of the instructions to handle eye instruments
are as follows
•
All ophthalmic instruments need exceptionally
careful handling.
•
Scissor points are extremely delicate; the
tips should not be touched
•
All scissors, needle holders and fine forceps
need to have their tips protected The
protectors must cover the whole blade or
jaws of the instrument
•
Scalpel blades and knives must be passed
to the surgeon by the handle with the
cutting edge pointing downwards. Artery
forceps must be used to remove the
blade
•
No instrument should ever be thrown down!
Eye instruments are extremely
delicate.
Repair Services
